GRIDSMART may be our name, but GRIDSMART is really an action, a verb. GRIDSMART is a movement and a commitment to ceaselessly get better every day for you. We don’t really care how the other guys do it; we promise to serve our customers by our core principles of Simple. Flexible. Transparent.
Technology is never genuinely great unless it is usable by everyone. Usable means investing in simpler installations and interfaces that are not driven by corporate ROI, but products that make our partners safer and more efficient. This commitment necessitates product development from a position of customer empathy. It is the reason we deploy dedicated Field Application Engineers for customer support and formal training that prepares workers for success in the digital and information age upon us. It also involves a culture where GRIDSMART employees care about our customers and showcase that in every aspect of our work. We only deliver an empowered team to you that genuinely cares about you, the community and “Improving One Billion Lives Through Technology.” That is the GRIDSMART Way; you have my promise that it will never change.