Product Registration & Warranty

Protect your purchase

Warranty Registration

Congratulations! You’ve just installed the world’s most powerful and advanced traffic system.

Starting July 1, 2019, your product warranty automatically goes into effect on the date of shipment and entitles you to three (3) years and 90 days of software and hardware warranty. Additionally, all accessory warranties go into effect on the date of shipment and entitle you to 180 days of accessory protection. 

If you are interested in an extended 1, 2, or 3-year warranty, please email or contact your distributor.

Warranty Details

How to Obtain Service or Replacement Under Warranty

Contact GRIDSMART Technologies, Inc. at +1 (866) 652‐5347. Your GRIDSMART Support Engineer will resolve your issue or issue a return merchandise authorization number (RMA).

This RMA must be included and be visible when returning a product. Use original packaging or pack unit in similar packaging to avoid damage during shipping. Return to:

GRIDSMART Technologies, Inc.
10545 Hardin Valley Road
Knoxville, Tennessee 37932 USA