Product Registration & Warranty

CONGRATULATIONS! YOU’VE JUST INSTALLED THE WORLD’S MOST POWERFUL ADVANCED TRAFFIC SYSTEM.

Registering your new GRIDSMART system entitles you to three (3) years of software and hardware warranty. If you are interested in an extended warranty, please email warranty@gridsmart.com or contact your distributor.

PLEASE FILL OUT AND SUBMIT WITHIN 10 DAYS OF INSTALLATION
If a warranty card or online form is not filled out for an intersection, the default warranty start date will be the date of manufacture.

Product Registration

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Warranty

How to obtain service or replacement under warranty:

    1. Contact GRIDSMART Technologies, Inc. at +1 (866) 652‐5347 and request Customer Support.
    1. Once a GRIDSMART support engineer or authorized representative verifies the product is defective, they will issue an RMA number and shipping information. This RMA must be included and be visible when returning product. Use original packaging or pack unit in similar to avoid damage during shipping. Return to:

GRIDSMART Technologies, Inc.
RMA#
10545 Hardin Valley Road
Knoxville, Tennessee 37932 USA