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Product Registration & Warranty

Protect your purchase

Register Your Product

Congratulations! You’ve just installed the world’s most powerful and advanced traffic system.

Registering your new GRIDSMART system entitles you to three (3) years of software and hardware warranty. If you are interested in an extended warranty, please email warranty@gridsmart.com or contact your distributor.

PLEASE FILL OUT AND SUBMIT WITHIN 10 DAYS OF INSTALLATION
If a warranty card or online form is not filled out for an intersection, the default warranty start date will be the date of manufacture.

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Warranty Details

How to Obtain Service or Replacement Under Warranty

Contact GRIDSMART Technologies, Inc. at +1 (866) 652‐5347. Your GRIDSMART Support Engineer will resolve your issue or issue a return merchandise authorization number (RMA).

This RMA must be included and be visible when returning a product. Use original packaging or pack unit in similar packaging to avoid damage during shipping. Return to:

GRIDSMART Technologies, Inc.
RMA#
10545 Hardin Valley Road
Knoxville, Tennessee 37932 USA