GRIDSMART Experts
Locate Your Regional FAE
Support
GRIDSMART FAEs
GRIDSMART is proud to deliver exceptional customer support through our Field Application Engineers. Our IMSA Level III Certified Technicians bring customer training, installation support, and technical expertise directly to your region.
Meet your FAE below!
Carl Shaw
Senior Director
carl.shaw@cubic.com
+1 561.213.6822
+1 561.213.6822
Randall Lowery
Factory Services Manager
randall.lowery@cubic.com
+1 865.387.4705
+1 865.387.4705
Matt Greenoe
International
matt.greenoe@cubic.com
+1 865.274.7240
+1 865.274.7240
Taylor Bonds
West Coast Region
Field Application Engineer
Field Application Engineer
taylor.bonds@cubic.com
+1 720.988.7993
+1 720.988.7993
Alex Cantrell
Repair Technician
alex.cantrell@cubic.com
+1 866.652.5347
+1 866.652.5347
Nick Cassetta
Southeast Region
Field Application Engineer
nick.cassetta@cubic.com
+1 941.799.0083
+1 941.799.0083
Nick Coffey
West Coast Region
Field Application Engineer
Field Application Engineer
nick.coffey@cubic.com
+1 720.217.6349
+1 720.217.6349
Derrick Evans
Southeast Region
Field Application Engineer
Field Application Engineer
derrick.evans@cubic.com
+1 361.655.2689
+1 361.655.2689
Sharoya Hall
Supervisor, Northeast Region
Field Application Engineer
Field Application Engineer
sharoya.hall@cubic.com
+1 646.732.5969
+1 646.732.5969
Joshua Hedrick
RMA Coordinator
joshua.hedrick@cubic.com
+1 866.652.5347
+1 866.652.5347
Kevin Johnson
Southeast Region
Field Application Engineer
Field Application Engineer
kevin.johnson@cubic.com
+1 336.380.8660
+1 336.380.8660
Cody Kunze
Northeast Region
Field Application Engineer
Field Application Engineer
cody.kunze@cubic.com
+1 573.644.4033
+1 573.644.4033
Ricky Mason
Technical Support Specialist
ricky.mason@cubic.com
+1 866.652.5347
+1 866.652.5347
Christopher Pate
Field Application Engineer
christopher.pate@cubic.com
+1 936.661.3291
+1 936.661.3291
Rusty Russell
Southeast Region
Field Application Engineer
Field Application Engineer
rusty.russell@cubic.com
+1 903.520.0992
+1 903.520.0992
Ryan Sinclair
Northeast Region
Field Application Engineer
Field Application Engineer
ryan.sinclair@cubic.com
+1 437.352.3180
+1 437.352.3180
William Thomas
Southeast Region
Field Application Engineer
Field Application Engineer
william.thomas@cubic.com
+1 615.483.5925
+1 615.483.5925
Bob Thomsen
West Coast Region
Field Application Engineer
Field Application Engineer
robert.thomsen@cubic.com
+1 925.339.4153
+1 925.339.4153
Travis Topa
Supervisor, Southeast Region
Field Application Engineer
Field Application Engineer
travis.topa@cubic.com
+1 727.647.6694
+1 727.647.6694
Pablo Torres
Supervisor, West Coast Region
Field Application Engineer
Field Application Engineer
pablo.torres@cubic.com
+1 619.886.1884
+1 619.886.1884
Dominick Tufano
West Coast Region
Field Application Engineer
Field Application Engineer
dominick.tufano@cubic.com
+1 303.328.7949
+1 303.328.7949
Sam Vongsalack
Southeast Region
Field Application Engineer
sam.vongsalack@cubic.com
+1 817.846.5869
+1 817.846.5869
Cedrick Williams
RMA Coordinator
support@trafficware.com
+1 866.652.5347
+1 866.652.5347
Nicolas Wiseman
Northeast Region
Field Application Engineer
Field Application Engineer
nicolas.wiseman@cubic.com
+1 989.436.2430
+1 989.436.2430
get started
Connect with the GRIDSMART Support Team
Submit a ticket through the online support center for GRIDSMART installers and customers: https://cubicits.freshdesk.com/support/home
Want to talk? Call us at +1 866.652.5347
Or email us at support@gridsmart.com
